Strategically directed eLearning underpins a great customer experience and grows sales. There is a direct correlation between product knowledge and product recommendation – particularly with those staff who can choose to be sales advocates of particular brands.
…research indicates that as many as 40% of customers remain open to persuasion once they enter a store.
Synchro’s eLearning platform – Knowledge & Reward® – provides you with a strategic, cost effective and timely approach to online learning. Our focus is on achieving real business outcomes. It is integral to the effective onboarding and development of new employees and Channel Partners, reinforcing critical product knowledge performance compliance criteria – in real time.