Facts and Stats - Registration

Your Privacy Is Our Policy

At Synchro we want your online experience to be enjoyable and we take care to respect your privacy when you visit our web site. We abide by a strict Code of Practice to ensure we handle your personal details respectfully. This Code also requires that we act fairly and honestly in all of our Client, Supplier and Program Participant contacts.

Of utmost importance is the fact that we do not sell, rent or otherwise distribute your information outside the purpose it was collected.

We use the information we collect about you for two purposes: 1. to facilitate your requirements by ensuring your enquiries are forwarded to the correct people and you have access to our ‘Facts and Stats’ content on the website, and 2. to occasionally send commercial information (e.g. research white papers) we believe will be of interest to you.

Other than statistical information, we do not collect information about you through our website other than where you provide it to us.

Our electronic commerce and privacy standards are derived from the world's best business practices. We use encryption technology to safeguard your details and we abide by the following principles:

We Provide Essential Online Information

• We provide clear, complete and up-to-date information online about our business and the products and services we offer. This includes how to get in touch with us. This information helps you to make informed choices.
• If you discover a problem with any of the services we offer, we maintain information online about how to make a complaint, obtain redress or pursue dispute resolution. We have put in place an effective mechanism and procedure to help you. We can be e-mailed at synchro@synchro.com.au if there is a problem.

We Have a Secure System

• We have taken steps to ensure your personal information is safe by developing and using a secure server that has the most up-to-date encryption (decoding) methods. This means all our data is protected against misuse, loss or unauthorised access, modification or disclosure. In addition, we also take steps to destroy or suppress information if it is no longer needed for any purpose.

Information Collection/Use

• We only collect information that is necessary for what we do. In addition, we limit the collection of highly sensitive information (e.g., racial, ethnic origin, political opinions, etc.) because, in general, it is not necessary for what we do.
• We always tell you who we are and what we intend to do with your information when we receive it. We strive to be open - we will let you know what sort of personal information we hold, how we collect it, how we use and disclose it, if you want to know.
• Some information is gathered when your register for certain services offered. We may also ask for personal information at other times, for example when you enter a contest or promotion.
• We may also use a technology called ‘cookies’ in connection with our site in order to provide you with tailored information. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognise you when you return. You may set your browser to notify you when you receive a cookie.
• We also ensure that your details are accurate, complete and up-to-date when we use or collect them through our verification process.
• We only collect personal information by lawful and fair means. This means we are never unreasonably intrusive when it comes to dealing with our customers. From time to time, we may also collect non-personal information from our customers. This helps us in our ongoing efforts to improve our web site and the on-line experience for our visitors. We also monitor our customers' usage of our web site to make improvements and provide other items you might want to know about.

We Will Respect Your Preferences

• We may also use the information we collect to keep you abreast of changes in our web site, to inform you about new products and services, or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can visit our Contact Synchro page and let us know.
• We always provide customers with an opportunity to opt-out of receiving future offers via e-mail. If you don't wish to receive new information, just e-mail us at synchro@synchro.com.au and we will delete your details from all internal marketing lists and future campaigns.

Let Us Know What You Think

Privacy is a sensitive issue. At anytime, if you believe we have not adhered to these principles, please let us know us by e-mailing synchro@synchro.com.au and we will make every effort to review and correct the problem.